Welcome to the FluCARES Resource Page!
THE SALVATION ARMY ​​
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The Salvation Army is continuing to meet human needs around the world, despite the challenges of providing essential services when faced with the wide-ranging restrictions being enforced to quash the spread of COVID-19 (also known as SARS-CoV-2 coronavirus). In line with prevailing World Health Organization advice and in compliance with instructions issued by national health agencies, scrupulous hygiene practices have been implemented worldwide along with extensive social distancing measures.
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The Salvation Army of Charlottesville VA 207 Ridge Street Charlottesville, VA Phone: 434-295-4058 Fax: 434-295-6243
PIEDMONT HOUSING ALLIANCE ​
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Piedmont Housing Alliance will suspend all evictions until the Virginia Governor’s declared COVID-19 state of emergency Virginia has been lifted. In keeping with our mission of creating affordable housing opportunities and fostering community, we are committed to protecting our residents during this public health emergency. We will continue (postpone) all pending court actions until the state of emergency is lifted. We will also suspend all activities and notices related to evictions until that time. Fees for late payment of rent will be waived. All residents who face hardship in the coming weeks will be met with long-term support to ensure that everyone maintains stable, healthy housing. The current crisis will trigger reductions in economic well-being and household income for residents at our properties, many of whom already face disproportionate financial burdens. In order to combat the spread of COVID-19 and keep our residents safe and healthy, we must keep everyone housed.
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For housing counseling inquiries, email: housing counseling@piedmonthousing.org or call: (434) 835-1812. For rental inquiries, email achandler@piedmonthousing.org or call (434) 906-2737.
EMOTIONAL RESOURCES
DOMINION ENERGY
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​Serving you is Dominion Energy’s top priority. We are a 24/7 business, and always will be — even in times of uncertainty such as these. Here are some things we want you to know about how we are supporting our customers during the pandemic.
We will not shut off your power for nonpayment.
People rely on us to meet critical needs, and they should not have to worry about losing service during this critical time. We have suspended all service disconnections as individuals, families, businesses and communities pull together to meet our collective needs. We know the communities we serve rely on us to provide an essential service. We remain committed to providing reliable energy service 24-7.
We are reconnecting residential customers whose services were shut off.
If your service was previously shut off for nonpayment, please contact us and we will work with you to restore your service.
We are here to help.
For everyone’s safety, we ask customers who pay bills in person to choose one of the other options we provide, including online bill payment; payment by mail; credit card or debit card payment; and automatic bank draft. We encourage you to use our online digital tools and automated phone option for routine self-service and 24/7 account access, as call wait times may be longer than usual. If you are facing financial difficulties, please contact us. You may be eligible for short-term payment extensions and long-term payment assistance. We also provide tips on how to lower your bill. For those customers who face severe financial strain, we offer energy assistance.
CENTRAL VIRGINIA ELECTRIC COOPERATIVE​
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For your safety and the safety of our employees, CVEC lobbies will be closed to the public until further notice effective Tuesday, March 17. Members are asked to use one of the many other payment options available to keep their accounts current, including: online, through our app, by phone, kiosk, and mail. CVEC recognizes that the impact of the economic slowdown related to slowing the spread of the virus could impact members. While we cannot waive electric bills, we can commit to helping members who need additional time to pay. Effective March 16, CVEC will suspend disconnects for nonpayment for residential and business accounts and will waive late fees until further notice. Please remember that CVEC is owned by you, our members, and is a not-for-profit electric provider and every member is responsible for paying for the electric service consumed in their home or business. Electric bills will not be forgiven at the end of the restriction on disconnects. We urge members to make payment arrangements so they do not fall behind on their accounts, as well as to allow CVEC to continue to pay our employees and suppliers.
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CVEC: Phone: 800-367-2832, Option 2​​​​​​​ Fax: 434-263-7900 Email: information@mycvec.com
AQUA VIRGINIA ​WATER UTILITY
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​Essential Utilities Inc. announced today that its Aqua water utilities continues to monitor the novel coronavirus “COVID-19” outbreak throughout its combined ten-state footprint, working closely with the Centers for Disease Control and Prevention and local health authorities to continuously address the situation and evaluate operational response plans.
